Privacy Policy

At Thompson Printing LLC, we value your privacy. This policy outlines how we collect, use, and protect your personal information when you use our printing services or visit our shop.

1. Information We Collect
To provide high-quality printing services, we may collect the following information:

• Contact Details: Name, email address, phone number, and physical address.
• Project Files: Images, documents, and designs you upload or provide for printing.
• Payment Information: Processed securely through our third-party payment processors (we do not store full credit card numbers on our local servers).

2. How We Use Your Information
We use your data strictly for business operations, including:

• Fulfilling and delivering your print orders.
• Communicating with you about order status or quotes.
• Sending occasional promotional offers (only if you have opted in).

3. Data Retention & File Security

• Customer Files: We typically retain project files for  1 Year after completion to allow for easy re-orders. After this period, files may be permanently deleted unless otherwise requested.
• Security: We implement industry-standard security measures to protect your digital files and personal data from unauthorized access.

4. Third-Party Sharing
We do not sell, trade, or rent your personal information to others. We only share data with trusted third parties necessary to run our business, such as:

• Shipping Carriers: (e.g., UPS, FedEx) to deliver your orders.
• Payment Processors: To securely handle transactions.

5. Your Rights
You have the right to:

• Request a copy of the personal data we hold about you.
• Request that we correct or delete your personal information.
• Opt-out of any marketing communications at any time.

6. Confidentiality of Sensitive Documents
As a professional printing service, we understand that your projects may contain sensitive or confidential information.

• Non-Disclosure: We treat all customer files as confidential. Our staff is trained to handle your materials with discretion and only access files necessary for the printing and quality-control process.
• Secure Disposal: Any physical misprints or waste containing sensitive information are shredded on-site rather than disposed of in standard trash or recycling bins.
• Special Requests: If your project requires a formal Non-Disclosure Agreement (NDA), please contact us before submitting files so we can accommodate your security requirements.

7. Cookies and Tracking Technologies
Our website uses "cookies" to enhance your browsing experience. Cookies are small text files placed on your device to:

• Functionality: Remember your preferences and keep items in your shopping cart.
• Analytics: Help us understand which pages are most popular so we can improve our website performance (we use tools like [e.g., Google Analytics]).
• Your Choice: You can choose to disable cookies through your browser settings; however, please note that some features of our website may not function properly without them.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Thompson Printing LLC
409 Memorial Blvd., Springfield TN 37172

Email: shop@thompsonprintingllc.com
Phone: (615) 667-4121